Machine selection
We compare material, artwork size, product clearance and target output to recommend an appropriate model.
Browse products ↗WTONG CUSTOMER SUPPORT
From selection
to first impression.
Share your product, artwork and production goal. We will help match the machine, die, foil and setup.
Tooling & molds
Send vector artwork and logo dimensions for custom copper dies, type holders and mounting advice.
View copper molds ↗Foil matching
Material type, coating and finish influence the correct foil grade, temperature and test procedure.
View foil options ↗Setup guidance
Get practical help with temperature, pressure, dwell time, positioning and daily operating checks.
Read technical guides ↗BEFORE YOU CONTACT US
Five details help us answer faster.
- Product photoShow the complete item and intended logo position.
- MaterialLeather, PU, paper, PVC, wood or another substrate.
- Artwork sizeProvide width, height and vector artwork when available.
- Daily outputEstimate the number of impressions required per day.
- DestinationCountry and voltage requirements for quotation and shipping.
FREQUENTLY ASKED QUESTIONS
Common support questions.
Can you recommend a machine from a product photo?
Yes. Add the product dimensions, material, logo size and expected daily quantity so we can check clearance and production needs.
Can WTONG make a custom logo die?
Yes. Copper dies can be produced from clear vector artwork and matched to the selected machine mounting system.
Which voltage is available?
Electrical configuration is confirmed according to the destination country and machine model before production.
Do you provide operating guidance?
Setup and operating information can be supplied for the confirmed machine configuration. Contact us with the model and application.
CONTACT SUPPORT
Tell us what you need to make.
Include the machine model if known, plus photos and dimensions of the product.